Sizing & returns
We understand ordering clothes online can give you a headache at times, especially for those of you wanting to order from us for the first time. We generally use two kind of fabrics, a standard quality one with normal fitting like most brands in the industry, but also a more expensive fairwear brand which is more medium/tighter fit. We always state this in the item description:
Still worrying? Please don't and just contact us with your length/weight and we will be able to help you out by experience. The email is info@monkeyclimber.be
Should you have ordered a wrong size or a product you don't like, we offer a 14 days return policy (items need to be returned in original quality, non worn and unwashed). Any possible product complaints also need to filed with us withing 14 days. As we are a one man indie brand and not a huge Amazon player, return shipping costs (and the ones to ship again to you) need to be paid by the customer (unless in the case of quality issues), we hope you understand. Also, discounted items / sales can not be returned.
We do however want to do our part in this too and always will offer you something extra to cover your costs, or a discount code for a future order. Any questions? Again, just contact us on info@monkeyclimber.be
Returns can be made to:
Monkey Climber
C/o Gio Vanhooren
Stationsstraat 75
8460 Oudenburg
Belgium